Privacy Policy

Last Updated: July 28, 2025

1. Information We Collect

a. Data You Provide:

Name, email, phone, address (for bookings & inquiries)
Payment details (via third‑party gateway—we don’t store card data)

b. Automatically Collected Data:

Site usage (pages visited, time on site) via Google Analytics
Device & browser info, IP address, geolocation (approx.)
Cookies & tracking pixels for session management and marketing

c. Third‑Party Sources:

Modalyst order/shipping info (for dropshipped products)
Newsletter provider (e.g., Mailchimp) subscription status

2. How We Use Your Information

Fulfill Bookings & Orders: Process your consultations, products, and payment confirmations.
Communication: Send transactional emails (confirmations, receipts) and, if opted‑in, marketing updates and design tips.
Site Improvement & Analytics: Understand site performance and user behavior.
Dropship Fulfillment: Share shipping details with our Modalyst partners to deliver products on your behalf.

3. Data Sharing & Disclosure

Service Providers: Modalyst, payment processors, email platforms—only to the extent needed to perform their services.
Legal Compliance: If required by law (e.g., subpoena), or to protect our rights.
No Marketing Resale: We do not sell or rent your personal data to third parties for marketing purposes Havenyard.

4. Cookies & Tracking

Essential Cookies: Session, security, load‑balancing.
Performance & Analytics: Google Analytics, Hotjar heatmaps, Microsoft Clarity.
Marketing & Retargeting: Facebook Pixel, Google Ads.

You can manage or opt‑out of most cookies via your browser settings or by clicking our cookie banner.

5. Your Rights

Access & Portability: Request a copy of your data.
Rectification: Ask us to correct inaccurate information.
Erasure (“Right to be Forgotten”): Request deletion of your data (subject to legal retention requirements).
Opt‑Out: Unsubscribe from marketing at any time via the link in our emails.

To exercise any rights, email privacy@havenyard.com.

6. Data Retention

We retain your personal data only as long as necessary for the purposes listed above or to comply with legal obligations (e.g., tax records).

7. Security

We implement industry‑standard measures (SSL/TLS, secure backend access controls) to protect your data. However, no method is 100% secure—please notify us immediately if you suspect a breach.

8. Children’s Privacy

Our site is not intended for children under 16. We do not knowingly collect data from minors.

9. International Transfers

If you’re outside the U.S., your data may be transferred to, stored, and processed in the U.S., subject to this policy.

10. Changes to This Policy

We may update this policy occasionally. The “Last Updated” date above will reflect changes. Continued use after updates constitutes acceptance.

HavenYard